Brand Overview
Frumzi is an online casino that has been operational since 2018. The website is available in multiple languages, including English, German, French, Italian, and Portuguese. Frumzi claims to offer a diverse range of games from leading software providers, as well as various payment options for convenient depositing and withdrawal.
Registration Process
To start playing at Frumzi, users need to register an account. The registration process is straightforward: visitors can click on frumzi casino cashier page the "Sign Up" button located in the top right corner of the homepage, which will direct them to a form with several fields that require personal details such as:
- Full name
- Email address
- Password
- Date of birth
After filling out this information and confirming that they are over 18 years old, users can proceed by clicking on the "Create Account" button. This step is typically instantaneous and will prompt the user to log in with their newly created credentials.
Account Features
Once logged into Frumzi, players have access to various features such as:
- Balance display
- List of available games
- Live chat support (more details about which are discussed below)
- History section displaying previous transactions
- Bonus and promotions information
Frumzi also allows users to set limits for their deposits, wins, or losses per day/week/month.
Bonuses
Frumzi offers various types of bonuses for both new and existing players:
- Welcome bonus : New customers can receive a 100% match deposit up to €500 on their initial deposit.
- No Deposit Bonus : Currently unavailable as this review was conducted in a period when the promotional offer was not offered.
Additionally, Frumzi operates an affiliate program called "Frumzi Partners," which allows external sites to earn revenue by referring users to its online casino platform. Users can also opt-in to receive information about promotions and special offers via email or SMS (Mobile Message Service).
Payments & Withdrawals
The following methods are supported for both deposits and withdrawals:
- Visa/Mastercard : The payment limits for deposits range between €20 and €10,000 per transaction; the minimum withdrawal amount is €50, with a limit of €5,000.
- Bank Transfer (Sofort) : Deposit minimum and maximum: €20 to 5000 EUR/USD. Withdrawal fees might be charged by your bank depending on their policies, hence Frumzi does not charge any fee for Bank Transfers.
Furthermore:
- The processing time varies between immediate transactions when paying with credit cards or Sofort services (faster transfers), and several working days in other payment methods.
- Deposit requests must be confirmed via SMS as a second factor of authentication before the funds become available to wager on games.
- In case of issues with withdrawals, users can contact customer support for help.
Game Categories
The website contains over 5,000 unique titles from leading game providers such as NetEnt, Play’n GO, Microgaming and more, categorized into various sections:
- Video slots : Including classic ones, along with recent hits with modern features (bonus spins etc.)
- Table games
- Live Casino Games
- Jackpot titles